Alerts

Telegram alerts

Connect your own Telegram bot and freightline messages you the moment a load is marked delivered, with what your factoring company asks for: the load number, customer, PO and amount, and the documents.

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What you get

  • A Load delivered, ready for factoring message with the load number, customer, PO and amount as fields you tap to copy. The amount is a plain number, so it pastes into a factoring portal as is.
  • The invoice PDF when the load has an invoice, and every rate confirmation and POD as files in the same chat.
  • A warning instead when the rate confirmation or the POD is missing, naming which one, so nothing goes to the factor incomplete.
  • Send factoring packet to Telegram on the load page sends the same files again whenever you need them.

How to connect Telegram

  1. In Telegram message @BotFather, send /newbot and follow the prompts. It gives you a bot token.
  2. Open your new bot and send it any message.
  3. Message @userinfobot. It replies with your chat ID.
  4. In freightline open Settings → Notifications, paste the token and the chat ID and press Send test message.

What it doesn’t do

  • The bot only sends. You cannot update a load or answer a driver from Telegram.
  • Messages go to the one chat you connected. A master switch turns them all off without losing the token.
  • It does not email your factoring company. That is the factoring packet by email (invoicing and factoring).

Frequently asked questions

Do I need my own Telegram bot?

Yes. You create one with @BotFather in a minute and paste its token under Settings → Notifications. The messages come from your bot to your chat.

What does the delivered message contain?

The load number, customer, PO and amount as tap-to-copy fields, then the invoice PDF if there is one and every rate confirmation and POD as files. If the rate confirmation or the POD is missing, you get a warning naming it instead.

Can I turn the messages off?

Yes. Settings → Notifications has a master switch for Telegram and a separate switch for the delivered message. Your token stays saved.

Related

Sources

freightline details come from our help articles and the app itself.

Motive, Samsara, Swift ELD, TT ELD, EVO ELD, QuickBooks, Xero, Wave, Telegram and Google Maps are trademarks of their owners. freightline is an independent product and is not affiliated with or endorsed by them.

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Start a 30-day free trial, no credit card, and set it up from Settings.

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